Refund Policy

30-Day Returns

We want you to feel good about your After Dusk purchase. We offer a 30-day return period, which means you have 30 days after receiving your order to request a return.

For change-of-mind returns, your mask must be unused, unworn, and in its original condition, with all original packaging and accessories included.

You may open the package to inspect your mask. However, because the After Dusk LED Light Therapy Mask is a personal-use skincare product worn directly on the face, masks that have been used or worn are not eligible for change-of-mind returns.

To request a return, contact us at hello@afterduskrituals.com with your order number and reason for the return.

If your return is accepted, we'll provide instructions on how and where to send your item. Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges, if applicable, are non-refundable.

Please do not send products back without contacting us first, as unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your mask arrives damaged or defective, or you receive an incorrect item, contact us as soon as possible at hello@afterduskrituals.com with your order number and photos or video showing the issue.

We'll review the issue and work with you to make it right.

Damaged, defective, and incorrect items are handled separately from change-of-mind returns and are not subject to the unused/unworn requirement when the issue qualifies for coverage.

1-Year Limited Product Warranty

Your After Dusk LED Light Therapy Mask includes a 1-year limited warranty covering qualifying product defects.

If you experience a problem with your mask during the warranty period, contact us at hello@afterduskrituals.com with your order information and photos or video demonstrating the issue.

After Dusk will review your warranty claim and, when applicable, arrange an appropriate replacement or other resolution.

The warranty does not cover damage resulting from misuse, accidents, improper care, unauthorized modifications, or normal wear and tear.

The 1-year limited warranty is separate from our 30-day change-of-mind return policy. Using your mask does not prevent you from submitting a qualifying warranty claim.

Non-Returnable Items

For hygiene and safety reasons, used or worn masks cannot be returned due to a change of mind.

Masks that have been damaged after delivery, altered, improperly handled, or returned without their original components may also be ineligible for a change-of-mind return.

These restrictions do not affect eligible claims involving masks that arrive damaged or defective or qualifying product defects covered by our 1-year limited warranty.

If you're unsure whether your mask is eligible for a return, please contact us at hello@afterduskrituals.com before sending it back.

Exchanges

We do not currently offer exchanges.

If your mask arrives damaged, defective, or incorrect, please contact us at hello@afterduskrituals.com so we can review the issue and make it right.

Refunds

Once we receive and inspect an eligible change-of-mind return, we'll notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for an approved refund to be processed. Your bank or credit card provider may require additional time for the refund to appear on your account.